1. Applicability
These terms and conditions apply to all quotes, assignments and agreements between Loyal Clean and its clients, unless agreed otherwise in writing.
2. Quotes
All quotes are without obligation and valid for thirty days, unless stated otherwise. An agreement is formed once the client accepts the quote in writing or by email.
3. Performance of the work
Loyal Clean carries out the work to the best of its insight and ability. The client ensures the areas to be cleaned are reasonably accessible and that water and electricity are available.
4. Prices and payment
Prices are in euros and exclusive of VAT, unless stated otherwise. Invoices are to be paid within fourteen days of the invoice date.
5. Cancellation
A scheduled appointment may be cancelled or rescheduled free of charge up to 48 hours in advance. Later cancellation may incur a charge.
6. Liability
Loyal Clean carries business liability insurance. Liability is limited to the amount paid out by the insurer in the relevant case.
7. Complaints
Complaints about the work must be reported within 48 hours of the work being carried out, so that we have the opportunity to put things right free of charge.
8. Governing law
Dutch law applies to all agreements. Disputes are submitted to the competent court in the Zeeland-West-Brabant district.